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Shipping and Return Policy

Shipping and Return Policy

Return Policy

There are no refunds, returns, or exchanges on compounded medications. The patient assumes all responsibilities after purchase. We cannot legally accept a returned prescribed medication as it has been custom compounded for you based on the prescription.

Shipping Policy

We cannot guarantee ship’s transport times as production speed depends on the current volume of orders we have. As each compounded prescription is made to suit individual’s health and hence, it may take longer to obtain your medication than when you order a readymade drug through a traditional retail pharmacy. The average time for you to receive your order after we receive your prescription is 3-5 business days but this may be longer during certain periods.